APAC FAQ – Fall 2021




Is the Avery Point Academic Center open? 

The Academic Center is open from Monday through Thursday, 9am to 6pm. You can find us in ACD 107.

Do you offer tutoring during the Summer and Winter sessions?

The Avery Point Academic Center is not open during the Summer and Winter sessions at this time.

Can I meet with a tutor in person? 

Yes, in fall 2021, you can have both in person tutoring sessions and online tutoring sessions. We also offer non-synchronous support.

Do I need an appointment to come to the Avery Point Academic Center?

No. You’re welcome to drop in or stop by to use the computers or meet others to study. If you want one-on-one time with a tutor in a particular subject area, or to have an online appointment, we can schedule one for you on the spot if there are any available tutors. To make an appointment ahead of time, visit uconn.mywconline.net or stop in at the Academic Center in ACD 107, or call (860) 405-9058 to request an appointment.

Can I book weekly sessions with a tutor?

Individuals can book up to two weekly sessions with a tutor at a time. Appointments can be planned up to two weeks in advanced.

Am I eligible to use the Avery Point Academic Center’s services?

All students enrolled in courses at the University of Connecticut are eligible to book an appointment at the Avery Point Academic Center. However, we are based at Avery Point and our tutors are most familiar with the Avery Point courses and professors. If you are looking for assistance with a course from another campus, we suggest you look into the services they provide.

What can I do if there is no tutor for the class or subject I need? 

If we do not have an available tutor for the specific class or subject you need, please contact AveryPointAcademicCenter@uconn.edu to ask about alternative options.

What We Do


What kinds of help can I get from the Academic Center?

We offer online and in person tutoring support for most of the subjects taught at Avery Point, general writing tutoring, accountability sessions to keep you organized and on track, workshops, and help with exam preparation. If you’re not available when we are, we can schedule you for some of our non-synchronous support options. We can also help you with brainstorming, HuskyCT and other UConn online systems. Also, our website has a page devoted to online resources which you may find of use in a pinch.

What happens at a tutoring session?

You’ll meet with a tutor for about 45 minutes to discuss the question(s) that you’re bringing in about a particular project. Tutors will help you with whatever you’re concerned about, but they can’t replace any teaching that you’ve missed. Writing sessions will often involve talking through the main arguments of the paper before reading what you’ve written. Q (math, statistics, chemistry, and physics) sessions focus on problem-solving applications and techniques related to the particular course you’re in. General sessions may incorporate discussions about the topic and practice with learning strategies.

Can I send my paper in and get feedback later?

Yes. If you sign up for an eTutoring appointment on uconn.mywconline.net you can share your paper and assignment with a selected tutor via the scheduling interface. This is one of our asynchronous services. Tutors will look over your paper and write back to you with suggestions and questions that will help guide you as you revise. However, tutors are not editors, and will not correct or rewrite your paper for you.

Where can I find support for Q courses?

The APAC offers both synchronous and asynchronous support for Q courses. Synchronous support can come from a scheduled online or in person one-on-one tutoring session, or from joining one of the weekly review sessions in ACD 107. For asynchronous support, questions about Q courses can be asked on our Piazza channels. Check here to learn more.

Can I work with a group?

Yes, in fact we think that studying with a group in math and science classes can be particularly useful.  We can help you set up a new study group or let you know of ones that are already available. We also run weekly group review in chemistry on Tuesdays from 12:45-1:45.

Which classes do you support?

We can provide tutoring help for most first-year classes and many upper-level classes. We can also help with all writing projects, whether you’re working with English as a second language, you’d like someone to give you feedback on your creative writing, or you’re concerned about an advanced project for a capstone course. To see a current list of all the courses we support, go to our schedule at uconn.mywconline.net, click on “Limit To” at the top, and you’ll see a drop-down list of supported courses. You can also call us at (860) 405-9058 or visit us in ACD107 and we can help you find what you are looking for.

How long does a tutoring appointment have to be? 

Tutoring appointments run for a minimum period of 30 minutes and a maximum period of one hour. If you need support on a topic but do not have the time for an appointment, please consider one of our asynchronous tutoring options for support.

Can you help me with a take-home exam?

Only with explicit permission from the instructor.

I’m teaching a class at Avery Point. Do you give workshops?

Yes. We bring workshops into the classroom, but we can also offer them outside of class in the Academic Center; just let us know what you need.  For a list of current available workshops, go to our workshop page.



How do I make an appointment?

We make appointments using WCOnline. Click on an available (white) schedule tile corresponding to the time you want to meet for an appointment. You can filter tutors by subject using the “Limit To” option at the top of the page. We can also help you make an appointment if you call (860) 405-9058 or visit us in room ACD107.

Can I get one-on-one tutoring?

Yes. You can make a drop in appointment by coming to ACD107, or you can make an appointment by visiting our online schedule at uconn.mywconline.net to set up a profile and schedule appointments. We will ask you for contact information and the subject/topic for which you’re seeking help. We ask that you share relevant materials such as assignments and paper drafts to help your tutor prepare. The more information you can provide about your work and your goals for the session, the better your tutor can prepare.

What is the difference between an eTutoring appointment and an Online appointment? 

When you make an appointment, you’ll see options for “Online tutoring,” “Face-to-face tutoring,” and “eTutoring.” An online appointment is a video chat where you meet with your tutor at a designated time to work on specific assignments or goals. An eTutoring appointment is non-synchronous support. You may upload any assignments or questions you have for the tutor and they will send you feedback during the designated time slot.

Will my instructor know that I came in?

That’s up to you. If you’d like your instructor to know that you had a tutoring session, just let your tutor know. Together, you can write a summary of your appointment to be emailed to your instructor. Instructors will not receive reports on your tutoring sessions without your permission.

How do I cancel an appointment?

To cancel an appointment, go to uconn.mywconline.net and select your appointment. A cancel option can be found on the bottom right of the existing appointment pop-up. We appreciate you doing this in order to keep tutors’ time as available as possible for other students.

What happens if my appointment is canceled by the Academic Center? 

Occasionally, we cancel appointments due to unforeseen schedule changes. In these instances, we will book you for an appointment with another available tutor for that same time block and email you to let you know. If no tutor is available, we will work with you via email to determine an alternative time.

I have a simple question, do I need to book a full appointment?

If you have a simple question, drop into the APAC and a desker will get in touch with whomever you need. For Q subjects, you can also post on our Piazza discussion boards (more information here), and a tutor will respond when they’re available. For all other questions, you can email AveryPointAcademicCenter@uconn.edu and someone will get back to you within 24 hours. Alternatively, you can check our resources page to see if a solution has already been posted.

What’s the cost of a tutoring session?

All Academic Center services are free to UConn students. Tutoring is a service provided by the university.

Campus Amenities


Where can I find a quiet place to study?

The second floor of the library has some excellent quiet study space. Additional quiet study space is available on the second floor of the Community and Professional Building (across from 208), and in the Oak Room (in the Branford House), when it is not in use.

What computers can I use?

The computers in the APAC (ACD107) and Library are available for student use.

Where can I scan? You can scan in the Library, where there is a sheet feeding scanner that scans to email. There is no charge for scanning.

Can I print in color?
There are two printers in the library, one is for colored printing, and one is for black and white. You can choose the format which you would like to print when submitting via the WEPA phone or Desktop app, or via the printer interface.  Other printers can be found around campus.

Why do I have to pay to print?

You pay 10 cents per black and white page to print for two reasons: the first is to cover costs; the second is to cut down on wasteful or excessive printing. We found that once we, like our other UConn campus counterparts, started charging, we shortened student waits for printing in the queue and saved significant amounts of paper and toner (good for the environment as well as our budget).



How are tutors chosen to work in the Academic Center?

Tutors are typically Avery Point students who have been recommended by their instructors, or who are themselves interested in working here because of immediate or future goals (great campus job; desire to brush up on basic quantitative, reading and writing skills; interests in teaching, counseling, and research). You can apply at studentjobs.uconn.edu or contact Rebecca.Troeger@uconn.edu for more information.

How can I become a tutor at the Avery Point Academic Center? 

Apply online today at studentjobs.uconn.edu, or contact Rebecca.Troeger@uconn.edu for more information.